Article 1 (Purpose)
The purpose of these Terms of Service is to define the rights, obligations, and responsibilities between BIGC Inc. (hereinafter referred to as the "Company") and members, and to prescribe the necessary procedures for using the services (hereinafter referred to as the "Service") provided through the Blip (https://blip.kr/, https://market.blip.kr/) website and app platform (hereinafter referred to as the "Platform") operated by the Company. Furthermore, these Terms aim to define the rights and legal relationship between the Company and members regarding the conditions and procedures for using "Paid Products" and "Online Subscription Services" sold through the Service.
Article 2 (Definitions)
The definitions of terms used in these Terms are as follows:
"Service" refers to "Blip" and the "Blip Market" that "Users" can access and use through mobile applications and online websites on accessible terminals.
"User" refers to both members and non-members who access the Company's Service and use the "Content" and other services provided by the Company in accordance with these Terms.
"Member" refers to a "User" who has entered into a use contract with the Company, has been assigned a User ID, and can continuously receive information from and use the services provided by the Company.
"Non-member" refers to a person who uses the services provided by the Company without being a "Member."
"Content" refers to data or information expressed in signs, letters, voices, sounds, images, or videos used in information and communications networks as defined under Article 2, Paragraph 1, Item 1 of the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., produced or processed in electronic form to enhance its utility in preservation and use.
"ID" refers to a combination of letters or numbers selected by the "Member" and approved by the "Company" for the identification of the Member and use of the Service.
"Password" refers to a combination of letters or numbers selected by the "Member" to verify that the person is the Member matching the assigned "ID" and to protect their privacy.
"Online Subscription Service" refers to single or recurring payment-type membership services provided for a fee by the Company, which may be indicated within the Service under names such as 'Super Blip.'
"Paid Product" refers to various tangible or intangible products and related services provided for a fee through the Company's Service.
"Point" refers to virtual data arbitrarily valued and provided free of charge by the Company when a Member purchases services or participates in events. Points cannot be refunded for cash and may be indicated within the Service under individual brand names such as 'BLIP GEM.'
"ROYAL GEM" refers to electronic tokens issued to members for using voting functions and fan-participatory content (games, events, missions, etc.) provided within the Service. The expiration period for ROYAL GEM is one year from the date of purchase.
Definitions of terms not specified in this Article shall follow industry practices and relevant laws and regulations.
Article 3 (Announcement and Amendment of Terms)
These Terms shall take effect when they are posted within the Service or otherwise announced to "Members."
The Company shall post the contents of these Terms, the trade name, name of the representative, business address (including the address for handling consumer complaints), telephone number, email address, business registration number, mail-order business report number, and personal information protection officer on the initial screen (front page) of the Service so that users can easily recognize them. However, the contents of the Terms may be made viewable through a linked screen.
Before a User agrees to the Terms, the Company must seek the User's confirmation by providing a separate linked screen or pop-up screen to ensure the User understands important details such as cancellation of orders, delivery responsibility, and refund conditions.
The Company may amend these Terms to the extent that they do not violate relevant laws, such as the Online Digital Content Industry Development Act, the Act on the Consumer Protection in Electronic Commerce, etc., the Act on the Regulation of Terms and Conditions, the Framework Act on Electronic Documents and Transactions, the Electronic Financial Transactions Act, the Digital Signature Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., and the Framework Act on Consumers.
When the Company amends the Terms, it shall announce the effective date and the reason for the amendment on the notice board and through service notification functions, along with the current Terms, from 7 days before the effective date until the day before the effective date. However, in the case of changes that significantly affect the rights and obligations of "Members," the announcement shall be made 30 days in advance, and the amended Terms shall be sent to the "Member" via email.
If a "Member" does not explicitly express refusal within the announcement period specified in Paragraph 5 after the Company has announced or notified the amended Terms, the Member shall be deemed to have consented to the amended Terms. The Company shall not be held liable for any damages incurred by the Member due to lack of knowledge regarding the amended Terms. When amending the Terms, the Company will confirm the Member's consent to the application of the amended Terms after their announcement.
Article 4 (Interpretation of Terms)
Members must comply with relevant laws when using the services provided by the Company and may not claim exemption from liability for violating laws based on the provisions of these Terms.
The Company may establish separate terms of use and operation policies (hereinafter referred to as "Individual Service Terms, etc.") for individual services within the site. If the contents of the Individual Service Terms conflict with these Terms, the Individual Service Terms shall prevail.
Matters not specified in these Terms or the interpretation thereof shall be governed by Individual Service Terms, etc., and relevant laws such as the Electronic Commerce Act, the Act on the Regulation of Terms and Conditions, the Information and Communications Network Act, and the Content Industry Promotion Act.
These Terms may be provided in Korean, English, and other languages for the convenience of Users. In the event of any discrepancy between the Korean version and the version in another language, the Korean version shall prevail.
Article 5 (Provision and Change of Service)
The Company provides the following services at "Blip and Blip Market":
Blip app premium feature subscription services or artist-related online subscription services.
Provision of information on goods or services and conclusion of purchase contracts.
Delivery of goods or services for which a purchase contract has been concluded.
Other tasks as determined by the Company.
In the event of goods or services being out of stock or changes in technical specifications, the Company may change the contents of the goods or services to be provided under contracts to be concluded in the future. In this case, the Company shall immediately announce the changed contents of the goods or services and the date of provision at the location where the current contents are posted.
If the Company changes the contents of the Service contracted with the user due to reasons such as out-of-stock goods or changes in technical specifications, it shall immediately notify the user at a notification-accessible address.
In the case of the preceding paragraph, the Company shall compensate the user for damages incurred. However, this shall not apply if the Company proves that there was no intent or negligence.
Article 6 (Membership Registration)
A person who wishes to use the Company's services as a "Member" shall agree to the contents of these Terms and apply for membership according to the registration procedure presented by the Company. The service use contract is concluded when the Company approves such an application.
In principle, the Company does not require real-name verification when a "User" applies for membership. However, if real-name verification is required for all or part of the service use, the User must undergo verification to use the corresponding service.
The Company shall, in principle, approve the membership application of the "User." However, the Company may refuse to approve or may terminate the use contract afterward for applications falling under any of the following items:
History of loss of membership: If the applicant has previously lost membership status due to violations of these Terms or Individual Service Terms.
Identity theft and false information: Using another person's name or providing false information, omissions, or errors in the registration details.
Failure to provide required items: Failing to fill in required items in the membership application form or failing to comply with the Company's identity verification procedures.
Duplicate registration: If a person who has already entered into a use contract applies for duplicate registration or if an identical person is found to be creating multiple accounts.
Expedient re-registration during restriction: If a user who has received service use restrictions from the Company arbitrarily terminates the contract and reapplies or attempts to register through bypass methods during the restriction period.
Protection of minors: If a child under the age of 14 fails to obtain consent from a legal guardian or fails to undergo the consent verification process required by law.
Use for improper purposes: Attempting to interfere with service operations such as voting, events, or point acquisition through unfair purposes, for-profit pursuits, or methods other than those prescribed by the Company (e.g., using macros, bots, scripts).
Violation of social order: If the application is made for the purpose of violating relevant laws or harming public order and morals.
Other inappropriate applications: If the Company reasonably determines that refusal or restriction of approval is necessary because the application is confirmed to be in violation of these Terms or is illegal or unfair.
The Company may withhold approval if there is no capacity in service-related facilities or if there are technical or business problems.
If membership approval is refused or withheld according to Paragraphs 3 and 4, the Company must inform the applicant. This excludes cases where the applicant cannot be notified due to reasons not attributable to the Company.
The time of establishment of the membership registration contract shall be the point at which the Company's approval reaches the "User."
Article 7 (Obligations for Management of "Member" "ID" and "Password")
The "Member" is responsible for managing their "ID" and "Password" and must not allow a third party to use them.
If a "Member" recognizes that their "ID" and "Password" have been stolen or are being used by a third party, they must immediately notify the "Company" and follow the Company's guidance.
In the case of Paragraph 2, the "Company" shall not be liable for any disadvantages caused by the "Member's" failure to notify the "Company" or failure to follow the Company's guidance even after notification.
Article 8 (Special Provisions for Use by Minors)
If a minor purchases goods, etc., without the consent of a legal guardian, the minor or the legal guardian may request cancellation of the order via the Customer Center email (help@blip.kr). However, cancellation is restricted if the minor's purchase is within the scope of property permitted for disposal by the legal guardian, or if the minor used the information of another adult to make the Company believe the Member was an adult or that the legal guardian's consent had been given.
Article 9 (Membership Withdrawal and Service Restriction)
A Member may request termination of the use contract from the Company at any time through the membership withdrawal screen within the Service, and in such cases, the Company shall immediately process the withdrawal unless there are special circumstances.
The Company may restrict or suspend a Member's qualification and demand correction if the Member violates Article 13 of these Terms or falls under any of the following items:
Acts violating laws, prohibited by these Terms or Individual Service Terms, or otherwise contrary to public order and morals.
Involvement in criminal acts.
Planning or executing the use of the service with the intent to harm public interest.
Stolen use of another person's account and password.
Defaming or causing disadvantage to others.
Using accounts or nicknames to impersonate others, including Company employees and managers.
Harming healthy use by damaging the Service.
Violating other relevant laws or conditions of use set by the Company.
Ongoing disputes related to paid products and memberships.
Registering false information at the time of application.
Failure to perform debts borne by the Member in connection with the use of the service by the specified date.
Threatening the order of electronic commerce by interfering with others' use of the service or stealing their information.
Falling under the grounds for refusal of approval of the use contract specified in Article 7, Paragraph 2.
Interfering with the Company's business operations.
Transferring the right to use the service to others.
Failing to fulfill other obligations the Member must bear.
If the reasons for service use restriction under Paragraph 2 are not corrected within 7 days, the Company may terminate the use contract through membership withdrawal measures. In this case, the use contract is terminated at the point the Company's notification reaches the Member.
Upon termination/expiration of the use contract, all content registered in the personal account that can identify the Member, such as profile information, will be destroyed, except for information the Company retains according to relevant laws and the Company's Privacy Policy. However, posts created and uploaded by the Member may not be deleted.
A request for withdrawal under Paragraph 1 is considered an expression of intent to terminate the use contract, and the termination takes effect when the Company processes the withdrawal. From the moment the termination takes effect, the Member loses their qualification and can no longer use any services provided by the Company.
The Company shall not be held liable for any disadvantages incurred by the Member due to the termination of the use contract or service restriction under this Article, provided there is no intent or negligence on the part of the Company.
In principle, the Company shall take use restriction measures in stages and shall notify the Member in advance of the reason, type, and period of the restriction.
If a restriction measure is taken under these Terms, the Member may file an objection within 7 days, and the Company shall cancel the restriction if it determines there was no intent or negligence on the part of the Member regarding the dispute or claim.
Article 10 (Privacy Protection)
The Company endeavors to protect Members' personal information as prescribed by relevant laws such as the Personal Information Protection Act and the Information and Communications Network Act.
The Company establishes a Privacy Policy to protect Members' personal information and posts it on the initial screen of the Service. Detailed contents of the Privacy Policy may be viewed through a linked screen.
Relevant laws and the Company's Privacy Policy apply to the collection, protection, and use of Members' personal information. However, the Company's Privacy Policy does not apply to linked sites other than the Company's website.
The Company's Personal Information Protection Officer and contact details are as follows:
Officer: Jung-woo Kim
Phone: 1644-1250
Email: support@bigc.im
Article 11 (Obligations for Management of Member Account)
The "Member" is responsible for managing their "Account" and must not allow a third party to use it.
The Company may restrict the use of an account if there is a concern about personal information leakage.
If a Member recognizes that their account has been stolen or is being used by a third party, they must immediately notify the Company and follow the Company's guidance.
In the case of Paragraph 3, the Company shall not be liable for any disadvantages caused by the Member's failure to notify the Company or failure to follow the Company's guidance.
Article 12 (Obligations of the Company)
The Company shall faithfully exercise its rights and fulfill its obligations under relevant laws and these Terms in accordance with the principle of good faith.
The Company shall maintain a security system for personal information protection so that Members can safely use the service, and shall establish, disclose, and comply with the Privacy Policy.
The Company shall promptly handle opinions or complaints raised by Members regarding the use of the service if they are recognized as justified. The processing progress and results will be communicated to the Member via bulletin boards, email, or electronic messages. If immediate processing is difficult, the reason and schedule must be notified to the Member.
The Company shall take measures so that Members can easily check their service use history and payment history within the Service.
The Company complies with relevant laws such as the "Act on Fair Labeling and Advertising" and does not transmit for-profit advertising information if the Member has clearly expressed refusal to receive it.
Article 13 (Obligations of Members)
Members shall not perform the following acts:
Registering false information or stealing another person's information when applying for membership or changing information.
Repeatedly creating multiple accounts, registering, or withdrawing in a manner that cannot be seen as normal service use.
Changing information posted by the Company without permission.
Illegally collecting personal or account information of other members.
Using the service to transmit for-profit advertising information without the Company's prior consent.
Reproducing, decomposing, imitating, or otherwise transforming the service through reverse engineering, decompiling, disassembling, or any other processing acts.
Interfering with the Company's normal service by causing a load on servers using automated access programs or other abnormal methods.
Granting access rights to a third party other than oneself.
Infringing on the intellectual property rights of the Company or a third party.
Damaging the reputation or interfering with the business of the Company or a third party.
Disclosing or posting obscene or violent messages, images, voices, or other information contrary to public order and morals in the service.
Using the service for commercial purposes without the Company's consent.
Other illegal or unfair acts.
Members must comply with relevant laws, provisions of these Terms, Company policies, and instructions notified or announced by the Company, and must not engage in acts that interfere with the Company's business.
Article 14 (Notification to "Members")
When the Company notifies "Members," it may do so using the email address designated by the Member or the message (alarm) function within the Service.
For notifications to all "Members," the Company may substitute the notification in Paragraph 1 by posting it on the Company's bulletin board for 7 days or more. However, for matters that significantly affect an individual Member's transactions, notification shall be made as per Paragraph 1.
Article 15 (Provision of Information and Placement of Advertisements)
The Company may place information related to service operation on the service screen or homepage.
The Company may place advertisements of the Company or third parties on the service screen.
The Service provided by the Company may include services or content provided by other business operators affiliated with the Company. For such services or content, the terms and conditions and operation policies of the respective providers apply. All legal responsibilities related to such services or content lie with the provider, and the Company assumes no responsibility unless there is intent or negligence on its part.
Article 16 (Copyright and Management of Member Posts)
The copyright of posts uploaded by a Member within the service belongs to the Member. However, the Company may use the Member's posts free of charge within the following scope:
Use, editing, storage, reproduction, modification, transmission, exhibition, public performance, public posting, and distribution of posts for service operation, enhancement, improvement, and new service development.
Creation and distribution of edited works or derivative works of posts for service operation, enhancement, improvement, and new service development.
Providing the contents of posts to media or telecommunications companies for broadcasting or reporting purposes to promote the Company or Service.
Use as search results within the Service.
Use as Company promotional materials.
If the Company intends to use a Member's post for commercial purposes other than those specified in Paragraph 1 (e.g., providing the post to a third party for monetary compensation), it must obtain prior consent from the Member.
Even if a Member terminates the use contract or if the contract is terminated under Article 9, the Company's right to use the posts already utilized according to Paragraph 1 for the purpose of operation, improvement, promotion, or new service development remains in effect.
The Company may change the location of posts, transfer them, or share them between services without changing the content for operational policies or service integration, provided that the Member is notified or announced in advance.
Member posts must not infringe on the rights of third parties, including copyrights, and the Company is not responsible for damages caused to third parties due to such infringement.
If a Member's post infringes on the rights of a third party, the Company may take measures such as suspending the post or deleting it in accordance with relevant laws upon the third party's request.
The Company may take measures such as suspending or deleting posts in the following cases:
If the content is obscene, violent, contrary to public order and morals, or violates laws.
If it defames or insults others.
If it infringes on any rights of others, including portrait rights and intellectual property rights.
If it involves repeated slander or damage to the image of the Company's service, artists, or intellectual property for malicious purposes.
If it is otherwise illegal or inappropriate and significantly difficult to post on the Service.
Article 17 (Request for Suspension of Posting under Copyright Act)
If a "User" believes that the "Content" posted on the "Service" infringes on their copyright, they may request the "Company" to suspend the posting of that "Content" based on Article 103, Paragraph 1 of the Copyright Act.
Users who can file a request for suspension are:
The copyright holder of the original work in case of copyright infringement.
An agent of the copyright holder.
A User wishing to request a suspension may do so by submitting a suspension request form, a copy of their ID (business registration certificate for businesses, power of attorney for agents), and materials proving their ownership of the original work.
If the Company determines that the request is justified after reviewing the submitted documents, it shall suspend the reproduction and transmission of the "Content," notify the User of the result, and announce it on the "Service."
By complying with the matters prescribed in this Article, the Company fulfills its obligations as an online service provider under Articles 102 and 103 of the Copyright Act and shall not be liable for damages caused by the Member's copyright infringement.
Article 18 (Payment for Paid Products and Purchase Application)
Payment for paid products shall be made through available payment methods among the following:
Credit/Debit Card
Simple Payment (Naver Pay, Kakao Pay, etc.)
Bank Transfer (Virtual Account, convenience store payment, etc.)
App Store Payment (Google Play / Apple App Store)
Electronic payment means issued by the Company (e.g., ROYAL GEM, Points, etc.)
The Company settles payments electronically through a third-party electronic payment settlement agency.
If a Member becomes aware of an error in using the electronic payment settlement service, they may request correction from the Company. The Company shall immediately investigate and process the request upon receiving it and inform the Member of the result.
Article 19 (Establishment of Purchase Contract)
The Company may refuse to approve a purchase application as per Article 18 in the following cases. However, when entering into a contract with a minor, the Company must notify that the minor or the legal guardian may cancel the contract if the legal guardian's consent is not obtained.
If there is false information, omissions, or errors in the application details.
If a minor purchases goods or services prohibited under the Youth Protection Act, such as tobacco or alcohol.
If approval is judged to significantly hinder "Service" technology.
The contract is deemed established when the Company's approval reaches the user in the form of a confirmation notice as per Article 14, Paragraph 1.
The Company's expression of approval must include confirmation of the user's purchase application, availability of sale, and information regarding the correction or cancellation of the purchase application.
Article 20 (Payment Methods) Payment for goods or services purchased through the "Service" can be made using any available method from the following items. However, the "Service" cannot collect any additional fees under any pretext regarding the payment method.
Various card payments such as prepaid cards, debit cards, and credit cards.
Payment by electronic money or other electronic payment methods.
Payment by gift certificates contracted with or recognized by the "Service."
Other payment methods additionally designated by the "Company."
Article 21 (Cancellation of Order and Refund by Member)
A Member who has purchased a paid product under these Terms may cancel the order or terminate the contract (hereinafter referred to as "Cancellation, etc.") within 7 days from the date of receiving the document regarding the contract for goods, services, or digital content (hereinafter "Goods, etc."). If the Goods, etc., are different from the displayed/advertised content or are performed differently from the contract, the Member may cancel within 3 months from the date of supply or within 30 days from the date they knew or could have known of the fact.
Members cannot cancel orders in the following cases. However, if the Company has not taken measures under Paragraph 3, cancellation is possible even for items 2 through 5:
If the Goods, etc., are lost or damaged due to reasons attributable to the Member (except for cases where packaging was damaged to check the contents).
If the value of the Goods, etc., has significantly decreased due to the Member's use or partial consumption.
If the value of the Goods, etc., has significantly decreased due to the passage of time to the extent that resale is difficult.
If the packaging of reproducible Goods, etc., is damaged.
If the provision of services or digital content (VOD, etc.) under Article 2, Item 5 of the Framework Act on the Promotion of Cultural Industries has commenced (however, for contracts consisting of divisible services or digital content, this applies to the part where provision has not commenced).
For Goods, etc., where cancellation is impossible under Items 2 through 5 of Paragraph 2, the Company must clearly indicate this fact on the packaging or in a place where the Member can easily recognize it, or provide a preview or detailed description to ensure the exercise of the right to cancel is not hindered.
The effect of cancellation occurs when the Member expresses their intent to the Company via email, etc., according to Paragraph 1.
The Company shall reply to the Member without delay after receiving the expression of intent for cancellation.
When a Member cancels an order after purchasing a product for simple change of mind, the Member must bear the delivery costs required to return the goods.
Article 22 (Effect of Cancellation of Order)
If the "Service" receives Goods, etc., back from a user, it shall refund the payment already received within 3 business days. If the "Service" delays the refund, it shall pay delay interest calculated by multiplying the delay period by the interest rate set and announced by the Fair Trade Commission.
In refunding the payment, if the user paid via credit card or electronic money, the "Service" shall promptly request the payment provider to suspend or cancel the charge for the Goods, etc.
In case of cancellation, the cost of returning the supplied Goods, etc., shall be borne by the user. The "Service" does not claim penalties or damages from the user due to cancellation. However, if cancellation occurs because the Goods, etc., are different from the displayed/advertised content, the "Service" shall bear the return costs.
If the user paid for shipping when receiving the Goods, etc., the "Service" shall clearly indicate who bears the cost upon cancellation so that the user can easily understand.
Article 23 (Cancellation and Refund of Paid Products)
This Article shall have the effect of special provisions for Articles 20 and 21.
For digital content (VOD, PDF, etc., under Article 2, Item 5 of the Framework Act on the Promotion of Cultural Industries), refunds are not possible once the provision, such as downloading, viewing, or playing, has commenced.
ROYAL GEM can be refunded within the remaining balance within 7 days of purchase. However, if even a portion of the free BLIP GEM provided is used, a refund is not possible.
Notwithstanding this Article, for products falling under any of the following items, only a bulk refund for the entire product is possible, and partial refunds are restricted. If any part of the product composition is used, a refund for the entire product is impossible. The Company shall separately indicate products for which partial refunds are unavailable on the payment or product detail page:
Packages containing performance tickets and merchandise (including but not limited to photo cards).
Bundle products containing LIVE content and limited merchandise.
Packages containing bonus content or additional benefits provided upon purchasing ROYAL GEM.
Special agreements regarding refunds for all paid products will be posted separately on the user policy and each paid product page. If a special agreement is applied, it will be notified on the respective payment detail page and shall take precedence over these Terms.
All products sold by the Company are based on this Article, but specific refund policies and execution shall follow the announcement of separate operation policies and the refund terms stated at the bottom of each paid product page.
For in-app payments through the Apple App Store / Google Play Store, the Member must directly request a refund from the respective store according to store policies, in which case Apple's or Google's refund policies shall apply.
Refund applications must be submitted through [App Profile Tab > Top Right Menu > Customer Center > 1:1 Inquiry] or the [Customer Center Email] at the bottom right of the homepage and will be processed based on the date of receipt.
Article 24 (Points)
The Company may grant points to 'Members' according to its policies.
'Members' may use points alone or in combination with other payment methods when using paid services according to the procedures and conditions set by the 'Company.'
Detailed matters regarding the granting and use of points shall follow the policies set by the 'Company,' and the 'Company' will guide 'Members' through individual 'Services.'
Points cannot be converted into cash except as notified in the user policy or within the 'Service' in advance.
Points expire in the following cases:
When the expiration date assigned to the points has passed.
When the paid service use contract is terminated.
When the service use contract is terminated.
'Members' can use points only for their own transactions and may not sell or transfer them to others under any circumstances.
If a 'Member' acquires points unfairly or fraudulently, the 'Member' cannot use the points, and the 'Company' may recover them.
Points provided by the 'Company' through events, etc., can only be used within the period set by the 'Company.'
Points accumulated upon purchasing paid products may be recovered by the 'Company' if the respective purchase is canceled.
Article 25 (Ownership of Service Rights)
Intellectual property rights and other rights related to the services provided by the Company, including necessary software, images, marks, logos, designs, service names, information, and trademarks, belong to the Company.
Intellectual property rights for all productions related to services and content directly produced and provided by the Company to Members belong to the Company. Unless explicitly stated in these Terms or a separate contract, Members do not hold any rights to works and content constituting the service and content. This excludes Member posts and third-party works provided according to affiliation contracts.
The Company grants Members only the right to use the service according to the conditions set by the Company. Members may not modify, rent, lend, reproduce, transmit, perform, display, sell, distribute, produce, transfer, sub-license, provide as collateral, or use commercially all or part of the service or content beyond the scope of permission from the Company or IP, nor allow third parties to do so. These Terms do not grant ownership or copyright to the service but permission to use it, and the service can only be used as provided for information acquisition or personal use.
Except for explicitly permitted content, Members may not use, copy, transmit, or distribute content and information of other members and IPs obtained through the service on other sites, nor reproduce, transmit, or distribute text, scripts, or graphics made by the Company to other members or non-members in ways not allowed within the Service.
Article 26 (Third-Party Intellectual Property Rights)
The Company and Members respect the intellectual property rights of third parties. The Company may take restriction measures or terminate use contracts for Members who infringe on third-party intellectual property rights at any time, even without a request from the right holder.
If the Company receives notification from a copyright holder that content submitted or registered by a Member infringes on a third party's copyright, it may block access to or delete the content according to the Copyright Act and relevant laws.
A party or legal agent who believes their copyright has been infringed must provide the Company with a written notice containing:
Electronic or physical signature of the copyright owner or legal agent.
Description of the content claimed to be infringed.
Detailed description of the site location where the content is posted or used.
Address, phone number, and email address of the copyright owner or agent.
A statement that all information in the notice is accurate and that the owner/agent will bear legal responsibility if found to be perjury.
If a Member's content is deleted or becomes inaccessible due to mistake or misidentification, the Member must provide the Company with a written notice containing:
Electronic or physical signature of the Member.
Detailed description of the site location where the content was posted.
Evidence showing the content was deleted due to mistake or misidentification and a pledge to bear legal responsibility if the statement is found to be false.
Name, address, phone number, and email address of the Member.
If the notice from a third party or Member does not meet the requirements, the Company may deem it invalid and is not obligated to respond. If a third party makes legal claims against the Company or consumer regarding content, the Member who posted the content must resolve it at their own expense and responsibility, indemnify the Company, and compensate for all damages (including attorney fees) incurred by the Company.
Article 27 (Prohibitions)
Directly trading between members without using the services provided by the Company (direct transaction, bypassing, etc.) is prohibited for transaction safety.
Using the service in an abnormal way or accessing the system without following the methods provided by the Company is prohibited.
Using the services provided by the Company by unauthorized use of another person's name, card information, or account information is prohibited.
Article 28 (Limitation of Liability)
The Company is exempt from liability for service provision if it cannot provide the service due to natural disasters, war, or other force majeure. It is not responsible for damages incurred by Members due to such reasons.
The Company is not responsible for service use obstacles caused by reasons attributable to the Member or Member's computer errors.
The Company does not guarantee the reliability or accuracy of information and materials posted by Members on the service.
The Company is not responsible for transactions mediated by the service between Members or between a Member and a third party, unless there is intent or negligence on its part.
As the Company provides an intermediary platform connecting Members, it has no obligation to intervene in disputes between Members or between a Member and a third party.
Primary responsibility for content posted on the Artist Home service lies with the operator of the respective Artist Home. However, the Company may manage and inspect content within the necessary range for stable operation and compliance, though this is not an endorsement of legality or non-infringement. The Company is exempt from liability for damages caused by information management issues by operators other than the Company within the Artist Home.
The Company is not responsible for the content and quality of products advertised by third parties through the service screen or linked websites.
The Company prohibits transactions of goods or money outside the methods prescribed for paid products and memberships within the service, and assumes no responsibility for such transactions unless there is intent or negligence.
The Company provides no guarantees regarding Artist Home creation, paid product creation, or membership operation performed by Members. The decision to join a membership is entirely the Member's judgment, and the Company is not liable for direct or indirect damages arising from that decision.
The Company is not responsible for damages caused if it restricts or stops membership creation/registration or withholds/refunds payments according to the Terms.
The Company is not liable for damages caused by a Member's failure to provide accurate personal information or update information.
The Company is exempt from liability if damages occur because a telecommunications carrier stops or fails to provide service normally.
The Company is exempt from liability for damages caused by maintenance, replacement, inspection, or construction of service facilities unless there is intent or negligence.
Article 29 (Confidentiality)
The 'Company' and 'Member' shall not leak business secrets of the other party obtained through the performance of these Terms to third parties or use them for other purposes without prior written consent, even after the termination of this contract.
If the rights or interests of 'Artists and Intellectual Property' or the 'Company' are infringed due to a violation of Paragraph 1, the victimized party may claim corresponding damages, and the party causing the damage must respond.
Article 30 (Dispute Resolution)
In the event of a dispute, the "Company" shall take appropriate and prompt measures by reflecting the legitimate opinions or complaints raised by "Users." However, if prompt processing is difficult, the "Company" shall notify the "User" of the reason and the processing schedule.
The "Company" shall establish and operate a damage compensation processing body to reflect legitimate opinions and compensate for damages.
The "Company" shall prioritize the handling of complaints and opinions submitted by users. If prompt processing is difficult, the reason and schedule will be notified immediately.
For e-commerce disputes between users, the "Company" may follow the mediation of a dispute resolution body commissioned by the Fair Trade Commission or a provincial governor upon a user's request for relief.
Article 31 (Jurisdiction and Governing Law)
In case of disagreement or dispute between the Company and a Member regarding the use of the service, both parties shall make every effort to resolve the dispute.
If a lawsuit is filed because the dispute is not resolved amicably, the jurisdiction shall be determined according to the procedures in the Civil Procedure Act.
Laws of the Republic of Korea shall apply to lawsuits filed between the Company and Members.
Addendum
These Terms shall apply from May 30, 2026.
BIGC Inc. succeeds to the use contracts and related rights/obligations with the previous operator before the effective date of these Terms.
Terms of Service Version Number: v1.7